Terms of Service

These Terms of Service (the “Terms”) set forth the rights, obligations, and responsibilities between Underpin, Inc. (the “Company”) and users in connection with the use of the KLATOO mobile application and web-based services (the “Service”).

Article 1 (Purpose)

These Terms aim to clarify the conditions and procedures for using the Service and the rights and obligations between the Company and users.

Article 2 (Scope of Application)

These Terms apply to all KLATOO services provided through the mobile application installed via application marketplaces such as the Apple App Store and Google Play Store, as well as the web environment provided by the Company.

Article 3 (Definitions)

1. “Service” means the KLATOO platform provided by the Company and all related mobile and web-based services. 2. “User” means any member or non-member who uses the Service under these Terms. 3. “Member” means a person who creates an account pursuant to the Company’s procedures and uses the Service after agreeing to these Terms. 4. “Content” means all digital materials created, uploaded, or shared by users within the Service, including text, images, videos, audio, and location information. 5. “Gem (Points)” means consumable digital points used to purchase digital content within the Service. 6. “KUBIC” means non-consumable digital content issued using Gems, representing a service usage right that enables use/operation of a specific digital space within the Service or participation in activities linked to such space.

Article 4 (Effectiveness and Amendment of Terms)

1. These Terms become effective upon being posted on the Service screen or otherwise notified. 2. The Company may amend these Terms to the extent permitted by applicable laws, and will notify the effective date and key changes in advance. 3. If a user does not agree to the amended Terms, the user may stop using the Service and terminate the service agreement.

Article 5 (Formation of the Service Agreement)

1. A service agreement is formed when the user agrees to these Terms and the Company accepts such agreement. 2. The Company may refuse to enter into or may terminate the service agreement if the user provides false information, uses another person’s identity, or violates applicable laws or these Terms.

Article 6 (Use by Minors)

1. A legal minor must obtain consent from their legal representative to use the Service. 2. Minors may use general features of the Service; however, to protect minors, the Company may restrict all or part of features related to KUBIC transactions and settlement. 3. If a minor makes a paid purchase (Gem purchase) without the legal representative’s consent, responsibility for such purchase lies with the user and/or the legal representative. 4. The Company may request additional information to verify whether the user is a minor or whether the legal representative’s consent has been obtained.

Article 7 (Account Management and Responsibility)

1. Users are responsible for securely managing their account information. 2. The Company is not liable for damages resulting from negligent account management or unauthorized use by a third party.

Article 8 (Nature and Provision of the Service)

1. The Service is a digital platform providing location-based content sharing, social networking, and community features. 2. Location information provided by the Service is based on actual location, but may be inaccurate due to technical or environmental factors. 3. The Company may change or discontinue all or part of the Service due to technical needs or changes in operational policies. 4. Location-based features included in the Service are provided only with the user’s optional consent, and matters related to the processing of personal location information are governed by the Privacy Policy and the Location-Based Service Terms.

Article 9 (Use of Content and Community)

1. Users must comply with applicable laws in connection with use of the Service. 2. Copyright in content posted by a user belongs to that user. 3. Users permit the Company to use such content free of charge for operating, improving, and promoting the Service. 4. The Company may take measures such as deletion or visibility restriction against content that violates the community guidelines.

Article 10 (Paid Services and Payment Methods)

1. Certain content and features within the Service may be provided for a fee. 2. The Company may provide the following payment methods: 1) In-app purchases via the Apple App Store or Google Play Store 2) Payments through the Company’s website or web-based services 3. Users acknowledge that payment procedures, terms, refund policies, and the responsible party for processing may differ depending on the payment method, and users must proceed in accordance with the relevant payment method’s policies. 4. Depending on the payment method, payment channel, or delivery method, the payment amount, payment method, benefits provided, or content composition may differ.

Article 11 (Purchase and Use of Gems)

1. Gems are consumable digital points used to purchase digital content such as KUBIC within the Service. 2. Gems may be purchased via in-app purchases, web-based payment methods, or other payment methods permitted by the Company. 3. As points for using the Service, Gems cannot be refunded in cash or directly exchanged, converted, or used as a payment instrument. 4. Gems are consumed immediately upon use within the Service; if any portion is used, the used Gems are excluded from refund eligibility. 5. Settlement amounts arising from KUBIC transactions may be handled pursuant to the Company’s separate settlement policy.

Article 12 (Refunds and Payment Cancellations)

1. Refund requests and processing for digital content purchased via in-app purchases are handled directly by each app marketplace operator (Apple Inc., Google LLC) in accordance with their refund policies. 2. Refunds, cancellations, and withdrawal rights for digital content purchased via web-based payments are governed by the Company’s separate payment and refund policy. 3. Refunds may be reviewed in accordance with the policies of each payment method only for Gems that have not been used at all. 4. KUBIC is deemed to commence service usage rights immediately upon issuance using Gems, and refunds may be restricted as it may be treated as used digital content.

Article 13 (Use and Transfer of KUBIC)

1. KUBIC may be transferred or assigned to another user in accordance with the Company’s policies. 2. KUBIC that has been transferred or assigned may be deemed used digital content and may be excluded from refund eligibility.

Article 14 (Restriction of Use and Termination)

1. The Company may restrict use of the Service or terminate the service agreement if a user violates these Terms or applicable laws. 2. If a refund is approved, the Company may revoke digital content and service usage rights provided through the relevant payment.

Article 15 (Limitation of Liability and Disclaimer)

1. The Company is not liable for service interruptions due to force majeure events such as natural disasters or system failures. 2. The Company does not intervene in disputes between users or between a user and a third party and is not liable for such disputes. The foregoing does not limit the Company’s liability in cases of the Company’s willful misconduct or negligence, or where the Company is required to bear liability under applicable laws.

Article 16 (Special Notice for EU Users)

1. For users residing in the European Union (EU), a right of withdrawal may be recognized within a certain period after purchasing digital content pursuant to applicable consumer protection laws. 2. However, for digital content such as Gems or KUBIC that is used immediately upon purchase or whose service usage rights commence immediately, the right of withdrawal may be restricted to the extent permitted under EU consumer laws. 3. By agreeing to immediate provision and commencement of use of digital content at the time of purchase, users acknowledge and agree that the right of withdrawal may be restricted under applicable laws.

Article 17 (Governing Law)

These Terms shall be interpreted and applied in accordance with applicable law. The Company collects, uses, provides, and destroys users’ personal information to the extent necessary for providing the Service, and matters concerning the processing of personal information are governed by the Privacy Policy.

Supplementary Provisions

These Terms shall take effect on the date announced.